More about Our Fees and Practice Policy

Welcome to the Allergy Clinic, we strive to make your experience a pleasant one & are here to assist you on your healthcare journey.

Before You Visit:

Collect all results including blood tests, X-Rays, and scans if possible. If you do not have access to this, the Allergy Clinic staff will assist & obtain it on your behalf.

Complete the Patient History Questionnaire:

Complete the Patient History Questionnaire, as well as any additional forms at home. This should take approximately 15 minutes and will help to provide Dr McDonald with your most comprehensive medical history.

Email Completed Documents:

You may bring the completed forms with you on your day of consultation, alternatively they can be e-mailed to: enquiries@allergydoc.co.za. Please do not alter forms in any way.

* Please Note, As per the POPIA Act (The Protection of Personal Information Act of 2013), you as a patient/guardian/parent of your child give the Allergy Clinic permission to: Obtain your specific consent to capture, save, process, and store your and/or your child’s personal and health-related information while providing a service to you and/or your child.

Stop ALL ANTIHISTAMINE MEDICATION:

Stop ALL ANTIHISTAMINE MEDICATION (this includes cold and flu medicines 4-5 days prior to your appointment) and oral Cortisones if possible. DO NOT STOP your asthma medication.

* If you cannot go off your ANTIHISTAMINE MEDICATION, please inform us before your appointment.

Give us Access:

Providing Dr McDonald access to your Medical Aid (etc. Discovery) profile is also helpful to obtain a comprehensive view of your health.

During Your Visit (Duration of Consult)

A first visit will be approximately 40-50 minutes. If indicated a lung function will be done during your visit, which will be included in your consultation fee.

Allergy Skin Prick Tests:

Allergy skin prick tests is a very fast and efficient way to obtain what you are allergic to. A drop of fluid containing allergenic extract is placed onto your arm and a tiny prick is made. This is a very safe procedure but in exceedingly rare cases you may experience symptoms of itching and shortness of breath.

Blood Tests:

Blood tests will be done via Ampath and Lancet; an app that contains all your results is available.

Follow Up Appointment:

A follow-up appointment will be scheduled to discuss your results and evaluate the treatment plan.

FOOD AND DRUG CHALLENGES:

Confirm the Appointment:

To confirm your Food or Drug Challenge a deposit of R1500 will need to be paid 2 weeks before the agreed time & date. This amount will be offset against the full amount after the challenge process has been completed. The approximate fee for the total challenge will be R3 800.00. DEPOSIT IS NON-REFUNDABLE.

Food Introductions:

Food introductions will be approximately R2 000.00 and a deposit of R900 will need to be paid 2 weeks prior to the agreed time & date. DEPOSIT IS NON-REFUNDABLE.

All Additional Info:

ALL information that you require regarding the Challenge or Food Introduction will be sent through to you 1-2 weeks before the time, on receipt of your deposit. This will explain exactly what to expect, recipes, foods or items as required, to bring along and any other relevant information.

CANCELLATIONS AND NO-SHOW:

Call Before Appointment:

Our receptionist will phone to confirm your appointment the day before.

Cancelation of Appointment:

Should you not be able to make your appointment, it must be cancelled 72 – 48 hours before the consultation date, either by telephone, SMS or e-mail (this includes first time, follow-ups, challenges and Food introductions).

Failure to Arrive:

If you fail to arrive, and we have not been notified timeously, Practice has the right to charge patients for their appointment, as per Section 17 of the Consumer Protection Act.

NO ABUSE:

No Abuse Policy:

The Allergy Clinic has a no abuse policy. No employee or medical practitioner shall be verbally abused, sworn at or shouted at by any patient, parent, or family member. This includes but is not limited to digital platforms. All rights remain reserved.

Making Every Experience Pleasant:

While we strive to make your experience as pleasant as possible, should you be dissatisfied, we request that you bring it to our attention soonest, so we have an opportunity to rectify it and strive to improve our service. Please remain respectful in communication.

PMB & CHRONIC FORMS:

Submission to Medical Aid:

A fee will be charged for the completion and submission of the forms to your medical aid, which will be submitted on your behalf.

It remains the responsibility of the patient to contact their medical aid and follow-up.

COMMUNICATIONS:

Scripts, Chronic Meds Form & Immunotherapy

➢ All request for scripts must please be submitted in e-mail to enquiries@allergydoc.co.za or reception@allergydoc.co.za, please copy Dr McDonald in marinda@allergydoc.co.za.

➢ Please state clearly what medication you would like to a repeat on.

➢ Please note that although we try our best to be efficient there is times where workload can be very high and a lead time of up to 4-7 days can apply.

Whatsapp Communication:

➢ Dr McDonald is available on WhatsApp for communication updates, progress & advice as requested by her. Please do not use WhatsApp for requests for appointments or scripts. We request that you are mindful of Dr Marinda’s time and the response period, should it be urgent contact the reception staff immediately. A discretionary fee is applicable to WhatsApp communication.

➢ As per the POPIA Act (The Protection of Personal Information Act of 2013), you as a patient/guardian/parent of our child give Dr McDonald consent to communicate via this platform.

➢ Please note that the WA line might be manned by reception or nursing staff at times.

RATES:

Cash Free Zone:

This practice a CASH FREE zone and is contracted out. You will be expected to settle your account at the end of the consultation – we do not submit to medical aid.

Please note the Following:

An invoice will be e-mailed to you for submission to your medical aid and receipts on request. Please send in both, NOT only the receipt as you will wait longer to be refunded and no ICD10 or procedure codes will appear on the receipt.

Consultation Breakdown with Costs:

FIRST CONSULTATION:

1st Consultation:

Code: 0192

R2500.00

FOLLOW-UP CONSULTATION:

Follow-up Consultation:

Code: 0190

R1000.00

FOLLOW-UP TELEPHONIC CONSULT:

Follow-up Telephonic Consult:

Code: 0130

R1000.00

SPIROMETRY PRE AND POST

Spirometry Pre & Post :

Code: 1188

R880.00

FOLLOW-UP SPIROMETRY (AFTER 6 MONTHS)

Follow-up Spirometry After 6 Months :

Code: 1186

R880.00

SKIN PRICK TEST (PER TEST)

Skin Prick Test (Charged Per Test) :

Code: 0220

R65.00

SKIN PRICK TEST (INHALANTS 15)

Skin Prick Test (Inhalants 15) :

Code: 0220

R975.00

SKIN PRICK TEST (FOOD 10)

Skin Prick Test (Food 10_Can be More) :

Code: 0220

R650.00

SKIN PRICK TEST (FOOD 10)

Skin Prick Test (Food 10_Can be More) :

Code: 0220

R650.00

CONSULTATION FOR INJECTION:

Consultation for Injection :

Code: 0017

R350.00

Code: 0092

R115.00

Combined Cost of R465.00

PEAK EXPIRATORY FLOW:

Peak Expiratory Flow:

Code: 0092

R115.00

REPEAT SCRIPT:

Code: 0130

R350.00

MOTIVATION LETTER:

Motivation Letter:

Code: 0133

R500.00

CHRONIC MEDICATION FORMS:

Chronic Medication Forms:

Code: 0199

Price as Per Medical Aid Rate.

NEBULISING IN ROOMS PER SESSION:

Nebulising in Rooms Per Session (Incl Consumables):

Code: 1136

Price: R770.00

CHALLENGE-FULL

CHALLENGE – FULL R3800.00

OBSERVED FOOD INTRODUCTION

OBSERVED FOOD INTRODUCTION R2000.00

ORAL IMMUNOTHERAPY FIRST

ORAL IMMUNOTHERAPY FIRST R4800.00

ORAL IMMUNOTHERAPY UP-DOSING

ORAL IMMUNOTHERAPY FIRST R1000.00

BABY ALLERGEN INTRODUCTION

BABY INTRODUCTION PROGRAM R3000.00

The Allergy Clinic

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